Cheshire Constabulary has adopted software from SolarWinds to monitor and track the performance of its IT systems across the county.
The police force has headquarters in Winsford, between Manchester and Liverpool, and serves almost one million people in the North West.
To get the job done there are 4,000 employees across 45 sites, responsible for law enforcement for almost one million people and, as a result, there are a lot of IT systems and a lot of room for error.
“Prior to having a dedicated monitoring and management system, we found – more often than not – that our customers told us we had IT issues before we knew,” said Chris Newton, network and storage manager for Cheshire Constabulary.
The force was originally using HP Systems Insight Manager to try to keep on top of the performance of its servers and storage deployments, with the addition of Link Analyst for watching the network. However, it felt having two separate systems made the large-scale job more difficult.
Monitoring network performance
Newton was also looking for something he considered to be “proactive”, giving the ability to see and rectify bottlenecks in the infrastructure rather than reacting to issues once they had already happened.
“We wanted to have a single product that could monitor all the different aspects of our infrastructure,” he said.
Cheshire Constabulary decided on SolarWinds’ Network Performance Monitor (NPM) tool after viewing the free online demos the company prides itself on.
Read the full article on ComputerWeekly.com
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