IP PBX phone system | TECHNOLOGY4BUSINESS

snom technology AG, a leading developer of IP desktop phones and communications solutions, has recently announced interoperability with Kerio Operator an IP PBX phone system from Kerio Technologies. snom VoIP endpoints can now be auto provisioned through Kerio Operator, enabling quick and easy installation and no-hassle management directly from the PBX. The following snom models are currently certified for the Kerio Operator solution: the snom 300, snom 320, snom 370, snom 710, snom 720, snom 760, snom 821 and snom 870 desktop phones; the snom M9 cordless DECT handset; the snom Meeting Point conference phone; and the snom PA1 public announcement system.

Combining snom endpoints with Kerio Operator gives small and medium-size businesses (SMBs) a complete, end-to-end voice solution. Kerio Operator customers will gain access to the full range of snom endpoint phones to meet any staff requirement or business requirement.

“snom produces a dependable lineup of stylish, high performance desktop VoIP phones, including conference and public announcement systems and a cordless DECT handset that offer exception value to SMBs,” said James Gudeli, Vice President of Business Development at Kerio Technologies Inc. “We worked closely with snom to test their endpoints with Kerio Operator, and the validation process went smoothly. VARs will appreciate the seamless auto provisioning of these devices with Kerio Operator, whether building a phone system from the ground up or simply adding to an existing network.”

Kerio Operator is secure, flexible and can be set up and deployed within minutes. The system improves voice communications, controls telephony costs and allows users to stay connected anywhere, providing simplicity for employees and IT administrators.

Kerio Operator utilizes the industry-standard SIP VoIP protocol, is compatible with any snom IP phone, and will auto-configure with all snom endpoints.

“snom is committed to interoperability with a large number of SIP-based platforms and is pleased to have successfully completed the testing process with Kerio Operator’s premises-based and software solutions,” said Dr. Michael Knieling, snom technology AG Chief Operating Officer. “The ease of deployment and auto provisioning of snom endpoints with Kerio Operator is advantageous for both VARs and end customers looking for a complete IP telephony deployment.”

For more information on Kerio and other technology solutions for business and public sector organisations, including where you can purchase from, contact us today

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The Award-Winning IP PBX Phone System Alleviates the Headaches of Traditional Telephony

Kerio Technologies today announced Kerio Operator 2.0, the most advanced version of its IP PBX phone system to date. As the convergence between old-world telephony and the IT network has progressed, Kerio continues to add more functionality so that organisations can get more value and performance out of their VoIP system.

“When a world brand wine manufacturer and importer approached us to replace their existing phone system, Kerio Operator was our product of choice as it allowed us to reuse the handsets already in place,” said Richard Fry, Managing Director, X-Net Solutions, Kerio Partner. “This solution offered considerably simplified management.”

For example, Kerio Operator 2.0 features access to the Asterisk Manager Interface (AMI). The open API allows 3rd party applications, like customer relationship management (CRM) systems and desktop-based dialers, to be integrated with Kerio Operator. CRM integration means sales professionals can dial their customers directly within their CRM interface, and their calls are automatically logged within the system.

Kerio Operator 2.0 is available as a software appliance, with its own security-hardened operating system for deployments on custom hardware. Additionally, it comes in two hardware appliance configurations for customers who prefer rapid deployment. Additional new features include:

Call Parking – Allows a user to put a call on hold at one telephone set and continue the conversation from any other telephone handset.
Improved Extension Handling – If the same extension number is used on a desk phone and a smartphone, Kerio Operator can still provide each device with its own settings and they can be a members of ring group, call queues, or a call pickup room.
Auto-provisioning – Automatic “plug-and-play” phone setup eliminates the hassle of configuring new phones to the network. Many popular phones are supported, including Cisco, Linksys, Polycom, Snom and Yealink/Well.

“There is no debate that IP Voice installations are on the rise, and the old complicated PBX is going the way of the dinosaur,” said Scott Schreiman, CEO, Kerio Technologies. “What we are seeing as the market becomes more mature are IP voice solutions that offer specialised features for specific markets. In Kerio Operator 2.0, we have made the system very compatible with the sales guy who lives in a program like Salesforce or SugarCRM.”

For more information on Kerio Operator 2.0 as well as other technology solutions for business and public sector organisations, including where you can purchase from, contact us today